Customer Care
At Sentinelle, Customer Care is Paramount
We are committed to developing products that enable clinicians to provide earlier detection and better treatment of disease. Our dedicated team of customer care professionals provides on-going support for the life of your system, delivering a full compliment of services and training to help optimize workflow and enable improved diagnosis.
From talking with radiologists and MR technicians, we’ve identified what’s important to our customers:
 Best Practices
We offer clinical and biomedical training programs so you can learn how to optimize the use of your system from the experts.
Response Time
Access our clinical and service experts 24 hours a day, 365 days a year.
Optimal Workflow
We offer service plans with uptime guarantees to keep your systems working at their best.
Solutions for the Real World
Our innovative coil design allows for a quick and economical solution for service. We offer expedited delivery of replacement coils to get your system operational sooner.
On-Site Training and Support
Sentinelle Medical Inc. believes clinical education and training on breast MR imaging and MR guided interventions is paramount for providing the highest quality patient care. We are dedicated to ensuring our customers have the required resources to operate an efficient and productive breast MR program.
Our highly qualified technical support team provides installation and training to optimize the use and performance of the Sentinelle Vanguard® system. Our dedication will provide continuous support throughout your partnership with Sentinelle Medical®. Our commitment to breast MR research and development will ensure your team is always current on the latest features and benefits of the Vanguard system and breast MR imaging technology.
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